The Watch Workshop

The Watch Workshop offers a range of quality, guaranteed watch repair services on all major brands. Our expert in-store technicians are all trained horologists and accredited by many of the biggest international watch manufacturers. Our 3 High Street retail stores stock a large selection of new watches and watch straps and carry out a range of jewellery repairs.

Most watch repairs can be completed in-store, but more complex repairs are dispatched by secure courier to be carried out at our Watch Excellence Centre by a team of specialist horologists. Every watch from a major brand is repaired with original parts supplied direct from the manufacturer and guaranteed for 12 months.

The Watch Workshop

Our watch repair services include:

  • Servicing – mechanical and quartz
  • Automatics (self-winding)
  • Servicing and adjusting
  • Strap and bracelet replacement
  • Strap and bracelet adjustment
  • Replacement glass, Sapphire Crystal (scratch resistant) and Perspex
  • Crown and stem replacement
  • Broken mainspring replacement
  • Dial refurbishment
  • Hand replacement
  • Water resistance checks
  • Battery replacement.

The Watch Workshop offers a free jewellery cleaning service in all stores and our friendly and professional colleagues will be pleased to advise on any loose stones. All items sent to our specialist Excellence Centre in the West Midlands are dispatched by secure courier with sophisticated vehicle tracking technology.

The Watch Workshop

Our jewellery repair services include:

  • Ring re-sizing
  • Rhodium plating
  • Replacing and re-setting precious stones
  • New catches and clasps
  • O-Rings and jump rings
  • Chain-end replacement and repair
  • Chain, pendant and bracelet repairs
  • Re-tipping and re-clawing
  • New collett (where the stones are held)
  • New shanks (the piece that sits on the underside of your finger)
  • Re-stringing pearls.

Our watch battery replacement service comes with a full 12-months guarantee. For a modest charge, we can offer you a lifetime battery guarantee. Should your watch’s lifetime battery fail, we will happily replace the battery free of charge on production of your guarantee card.

To find your nearest Watch Workshop click here.