Upside-down management means that it is our job to support our colleagues in the shops in delivering great service. We focus on ensuring that we recruit great people with personality from whatever background. People with the right personality to deliver outstanding levels of customer service succeed in the Timpson Group. We spend a lot of time making sure that everyone in the business feels part of the family and enjoys working for our family-run business.
Meet the Team
We're all here to help our colleagues in the shops do their job - delivering great service.
James Timpson
It's up to us to support our colleagues, helping them in every way to amaze our customers.
James Timpson
Chief Executive

James Timpson
As the business is run upside-down, my role is to help everyone do their job in a way they feel is right for them by giving them the support they need across the Group to get things done.
Fun fact: My first record was 99 Red Balloons by …
Paresh Majithia
Finance Director

Paresh Majithia
I help John and James look after and grow the cash whilst protecting and enhancing the unique Timpson culture.
Claim to fame: I had a good chat with Leonardo DiCaprio at the UK premiere of The Beach.
Gouy Hamilton-Fisher
Director Colleagues & Support

Gouy Hamilton-Fisher
I ensure all our colleagues at every level of the business are supported to give their best.
When I’m not working, I’m the official taxi driver and cash point for my dear wife and daughter.
Perry Watkins
Retail Director

Perry Watkins
I’m responsible for the day to day running of the Timpson business, including all the Timpson shops, Timpson Locksmiths and our amazing Excellence Centres.
Claim to fame: I hold 3 Guinness World Records for building unusual cars.
Sue Burden
Max Spielmann Retail Director

Sue Burden
My role is to help everyone be the best they can be, and to ensure the culture is continually nurtured in the Max business.
Claim to fame: I was airlifted from a cliff top on Anglesey in 2011. It could have been Prince William… but a very…
Ann Simpson
Retail Director of Snappy Snaps

Ann Simpson
I'm responsible for driving growth and profitability for all areas of the Snappy Snaps Group and working locally with the area team that support our franchise partners helping them achieve greater profitability.
When I'm not working, I'm …
Tricia Davis
Property Director

Tricia Davis
I head up a team of great colleagues who handle lease renewals, rent reviews and acquisitions for all our brands.
Fun Fact: The first record I bought was Twist and Shout by The Beatles.
Tony Sharpe
Retail Director, Barbershop

Tony Sharpe
Launching our fledgling Barbershop business in the convenience of Supermarkets.
Fun fact:- Was a ladies hairdresser when I left school before working for Timpson for 31 years looking after keys, mobile phones, Locksmiths and at one point …
Paul Churchill
Director of IT

Paul Churchill
My job is to keep the IT simple, cyber secure and fully supporting the business goals.
Claim to fame: I once appeared on the children’s TV show Grange Hill.
Kevin Martin
Online Director

Kevin Martin
I look after all the Timpson Group websites, apps and e-commerce activities.
Claim to fame: I was once in a Queen pop video. When I’m not working, I help my wife look after our family and foster children.
Ivan Sestan
Digital Director

Ivan Sestan
I focus on the technology to support colleagues and advise on technical direction with a good commercial understanding.
Fun Fact: I designed a Z80-based microcomputer in 1978 running CPM and 64K ram and twin 8" floppy drives. It sold for £…
Lee Nicholls
Regional Director

Lee Nicholls
I look after 8 teams in my region in the south of England. It’s my job to problem solve, create a great region to work in and clear the path to profit.
When I’m not working I love to be out and about on my motorcycle.
Brent Sabey
Retail Director

Brent Sabey
I’m responsible for the day to day running of the Johnsons and Jeeves dry cleaning businesses. I help colleagues embrace our culture and nurture future superstars.
When not working I love spending time with my 4 grandchildren.
Andy Pringle
Head of Commercial Finance

Andy Pringle
My role is to support the Board with acquisitions and investment decisions. My team is also responsible for the Group’s treasury management and scrutinising profitability.
Fun Fact: I once missed 2 penalties in the same penalty shootout…
Alex Barrett
Regional Director

Alex Barrett
I look after the St Helens Engraving Excellence Centre and Prison workshops and oversee 6 Area Managers in my region, covering Scotland and the north of England.
When I’m not working I’m doing DIY or helping my wife look after our first…
James Jackson
Operations Manager

James Jackson
I help our dry cleaning shops run smoothly with a team of fantastic Engineers, and support the Area Teams with any problems that they have. Fun fact: I have a doctorate in the history of tropical medicine!
Lisa Kennedy
Regional Manager

Lisa Kennedy
I have worked the best 26 years for Max and love helping our area teams and colleagues. I started as a Summer Temp in Bootle branch and was a Manager within a year.
I managed various branches throughout the years, being a cluster Manager and…
Jodie Allen
Commercial Finance Manager

Jodie Allen
I support the Board and Leadership teams to look at new opportunities and investment decisions. In addition, our team looks at business performance and provides ad hoc analysis.
Fun Fact: I am the Timpson Olympics hula-hooping champion!
Read moreBrad Dempsey

Brad Dempsey
Kevin Dore
Regional Director

Kevin Dore
I’m responsible in supporting 370 Timpson shops stretching over 8 area from Catterick Garrison down to Yeovil, Holyhead to Scarborough, I also oversee the Timpson Warehouse, Phone repairs and Timpson Photo. When I’m not working I have a keen …
Will Lankston
Operations Director, Jeeves

Will Lankston
Sid Hubbard

Sid Hubbard
Niall Crellin-Myers

Niall Crellin-Myers
Liz Jardine
B2B Director

Liz Jardine
Within B2B, our focus is around driving new business opportunities and growth of all services across the Timpson Group through our existing and new Business Partnerships. Keeping me busy outside of work are our 4 children and two German Shepherds…
Joe Catanach

Joe Catanach
Fun Fact: I love eating cheese and tomato sauce sandwiches.
Rachael Myers
Max Regional Manager

Rachael Myers
I joined the business in 1988 working as a colleague in Bradford for Hemsworth’s Photo finishers before the Klick buyout in 1992.
I now support 5 Area managers covering North to Hexham down to the Southern shores of Brighton along with …
James Timpson
As the business is run upside-down, my role is to help everyone do their job in a way they feel is right for them by giving them the support they need across the Group to get things done.
Fun fact: My first record was 99 Red Balloons by Nena.
×Sue Burden
My role is to help everyone be the best they can be, and to ensure the culture is continually nurtured in the Max business.
Claim to fame: I was airlifted from a cliff top on Anglesey in 2011. It could have been Prince William… but a very cute RAF rescue team anyway.
×Ann Simpson
I'm responsible for driving growth and profitability for all areas of the Snappy Snaps Group and working locally with the area team that support our franchise partners helping them achieve greater profitability.
When I'm not working, I'm making things, chairs, art, and love a bit of upcycling.
Tony Sharpe
Launching our fledgling Barbershop business in the convenience of Supermarkets.
Fun fact:- Was a ladies hairdresser when I left school before working for Timpson for 31 years looking after keys, mobile phones, Locksmiths and at one point watch repairs, now gone full circle back to hair, all be it gents hair, despite not having any hair left myself.
×Ivan Sestan
I focus on the technology to support colleagues and advise on technical direction with a good commercial understanding.
Fun Fact: I designed a Z80-based microcomputer in 1978 running CPM and 64K ram and twin 8" floppy drives. It sold for £5,500.
×Andy Pringle
My role is to support the Board with acquisitions and investment decisions. My team is also responsible for the Group’s treasury management and scrutinising profitability.
Fun Fact: I once missed 2 penalties in the same penalty shootout.
×Alex Barrett
I look after the St Helens Engraving Excellence Centre and Prison workshops and oversee 6 Area Managers in my region, covering Scotland and the north of England.
When I’m not working I’m doing DIY or helping my wife look after our first grandson.
×Lisa Kennedy
I have worked the best 26 years for Max and love helping our area teams and colleagues. I started as a Summer Temp in Bootle branch and was a Manager within a year.
I managed various branches throughout the years, being a cluster Manager and then Area Manager and most recently Regional Manager. My role is to support the area teams and looking for new ideas to help build max.
I am married to Ian and have 2 beautiful children Kelsey & Kyle
I love spending quality time with my family and making precious memories on our holidays
I work Hard & Play Hard
Jodie Allen
I support the Board and Leadership teams to look at new opportunities and investment decisions. In addition, our team looks at business performance and provides ad hoc analysis.
Fun Fact: I am the Timpson Olympics hula-hooping champion!
×Kevin Dore
I’m responsible in supporting 370 Timpson shops stretching over 8 area from Catterick Garrison down to Yeovil, Holyhead to Scarborough, I also oversee the Timpson Warehouse, Phone repairs and Timpson Photo. When I’m not working I have a keen interest in cycling with my wife and two children, Brazilian jiu jitsu, films, music and gym.
When I’m not working I have a keen interest in mixed martial arts. 25 years ago I was a black belt in Shotokan and have just taken up Brazilian Jiu Jitsu.
×Liz Jardine
Within B2B, our focus is around driving new business opportunities and growth of all services across the Timpson Group through our existing and new Business Partnerships. Keeping me busy outside of work are our 4 children and two German Shepherds! I’m a big Insanity Max Workout fan and also love Boxing where I let off some steam a couple of times a week!
×Rachael Myers
I joined the business in 1988 working as a colleague in Bradford for Hemsworth’s Photo finishers before the Klick buyout in 1992.
I now support 5 Area managers covering North to Hexham down to the Southern shores of Brighton along with Alex Rawlinson & our nationwide team of Jura engineers.
I love a giggle, Beef & onion crisps & an odd glass of Rose.